MSO Services & Package Selection Guide
A client-facing overview of the non-clinical administrative management services Ignite can provide through a full-service MSO relationship or selected support package.
Our Process
How We Scope Support
Understand the Operating Strain
We start by identifying where the practice feels stretched — revenue cycle, staffing, compliance support, reporting, operations, technology, growth, or all of the above.
Select the Service Scope
We define which non-clinical functions need support and whether the practice needs focused help or full-service management infrastructure.
Build the Support Structure
We organize responsibilities, reporting, implementation priorities, and ongoing management rhythm.
Areas of Expertise
The Full Scope of Non-Clinical Practice Support
Growing practices eventually need more than one vendor or one strong office manager. They need coordinated support across the non-clinical functions that keep the business moving.
Revenue Cycle & Billing
Billing, claim submission, denials, collections follow-up, payment posting, A/R visibility, and revenue-cycle reporting.
Financial Controls & Reporting
Reconciliation, bookkeeping coordination, deposits, remittance tracking, cash-flow visibility, financial reporting, and management review.
Staffing, HR & Workforce Support
Recruiting, onboarding, training coordination, personnel documentation, staff communication, benefits coordination, and workforce structure.
Compliance Support & Credentialing
Credentialing, licensing support, payer enrollment, compliance tracking, policy administration, audit preparation, and documentation follow-up.
Practice Operations
Daily operating structure, workflow accountability, scheduling support, issue escalation, patient movement, location readiness, and management routines.
Clinical Operations Administration
Administrative support around authorizations, imaging, referrals, procedure readiness, records movement, documentation completion, and follow-up workflows.
Technology, Data & Systems
EHR/PM coordination, CRM support, reporting dashboards, access controls, data cleanup, workflow automation, software vendors, and IT coordination.
Marketing & Growth Administration
Brand consistency, campaign coordination, community visibility, relationship administration, digital presence, reputation support, and growth tracking.
Contracts, Vendors & Governance
Contract tracking, vendor coordination, renewal management, document organization, governance support, legal routing, and administrative controls.
Facilities, Supplies & Procurement
Location setup, supply management, equipment coordination, maintenance vendors, signage, safety readiness, and facility operating standards.
Package Selection
Find the Right Level of Support
Not every practice needs the same level of support. These packages are starting points for defining scope, responsibilities, implementation priorities, and fee structure.
Full-Service MSO Relationship
For practices that need coordinated support across the full non-clinical business infrastructure.
Revenue Cycle & Financial Control Package
For practices where collections, posting, reporting, denials, reconciliation, and cash visibility need stronger structure.
Operations & Clinical Administration Package
For practices where day-to-day workflows, patient movement, procedure readiness, documentation, and issue escalation need better accountability.
People, Training & Workforce Package
For practices where recruiting, onboarding, staff development, benefits coordination, communication, and accountability need structure.
Compliance, Credentialing & Risk Support Package
For practices where licensing, payer enrollment, documentation, policy tracking, audit readiness, and compliance support require ongoing management.
Technology, Reporting & Systems Package
For practices where leadership needs better visibility, cleaner data, stronger systems, access controls, and reporting dashboards.
Growth, Marketing & Relationship Administration Package
For practices that need brand consistency, campaign coordination, outreach administration, reputation support, and growth visibility.
Facilities, Procurement & Vendor Support Package
For practices that need location readiness, equipment, supply management, maintenance coordination, vendor follow-up, and facility standards.
Custom Modular Support
For practices that need selected services without a full-service management relationship.